SITUATION
One of the state’s largest, private, general hospitals with nearly 600 patient beds, Mississippi Baptist Health Systems’ 55-person, and centralized IT department with one data center supports the main hospital and eight clinics – complicating immediate access to patient health records.

“Data was housed in hundreds of siloed servers, which meant 95 percent of our storage space was being wasted, and we did not have redundancy or scalability,” said Jimmy Touchstone, senior systems engineer, MBHS. “At the same time, our archive data volumes grew from 10 terabytes in 2004 to 130 terabytes in 2009, a pace we expect to continue. So we needed a way to simultaneously manage this growth and contain costs, and ensure we meet federal Health Insurance Portability and Accountability Act (HIPAA) and state regulations requirements governing the retention of sensitive patient data.”

SOLUT­ION

• Standardized backup operations of patient data on Symantec NetBackup
• Consolidation of all backup & archive data – previously scattered across five backup libraries using three software tools
• Creation of disaster recovery data center that completes the storage management upgrade for MBHS
• Knowledge turnover to a reduced IT staff

“We go the extra mile to completely understand our customer’s issues. We do so to not only provide solutions, but to also serve as trusted advisors,” said Paul Tatosian, Director of Business Development, US-Analytics. “We offer a creative, end-to-end perspective as to how companies can meet their challenges.”

RESULT
$4 million in savings through backup labor productivity gains and cost avoidance, as well as faster retrieval of backed-up and archived data.